Refund & Cancellation Policy

Subscriptions to MyTeachingHub grant immediate access to premium notes. Once payment is confirmed, all notes for the subscription period are unlocked for view and download. Subscriptions are non-refundable by default, except in the cases listed below.

We will issue a refund if:

• You were charged twice for the same subscription. The duplicate charge will be refunded in full.
• Your payment succeeded but your subscription never activated (and we cannot manually reconcile the order within 48 hours).
• You requested a refund within 24 hours of purchase and have not viewed or downloaded any premium note since paying. We verify this from our access logs.

• You changed your mind after viewing or downloading any premium content.
• You did not use the subscription during its active period.
• Your account was terminated for breach of our Terms of Service (e.g. distributing notes, removing the watermark, or sharing accounts).
• You purchased a plan but cannot access notes due to issues outside our control (e.g. your internet, your device, your school's firewall).

Email support@myteachinghub.in from the address registered to your account, with:

• Your Razorpay payment ID (starts with pay_).
• The reason for the refund request.

We respond to refund requests within 3 business days. Approved refunds are processed back to the original payment method within 5–10 business days via Razorpay.

Subscriptions on MyTeachingHub are one-time purchases of a fixed duration — they do not auto-renew, so there is nothing to cancel. When your current subscription expires, simply choose not to renew it.

If you dispute a charge with your bank or card issuer instead of contacting us first, we may suspend your account while the dispute is investigated. Please email us before initiating a chargeback — most issues can be resolved quickly.

Refund questions go to support@myteachinghub.in.